Welcome to www.plasticgardenpot.com. We value your privacy and are committed to protecting the personal information you provide when visiting our website, browsing our products, and purchasing goods.

This Privacy Policy explains how we collect, use, store, and protect your information, and your rights regarding your personal data.

1. Information We Collect

When you visit or use www.plasticgardenpot.com, we may collect the following types of information:

Order Information

When you purchase goods, we may collect:

Name, Shipping Address, Email Address, Phone Number, Order Information, Payment Information, Website Usage Information

When you browse the website, we may automatically collect:

IP ​​Address, Browser Type, Device Information, Pages Visited, Website Usage Log

This information is used to improve website functionality and enhance user experience.

2. How We Use Your Information

The information we collect may be used for the following purposes:

Processing and fulfilling your orders;
Providing order confirmation and logistics updates;
Responding to customer inquiries and after-sales requests;
Improving website content, products, and services;
Preventing fraud, unauthorized transactions, or security risks;
Complying with applicable laws and regulations. We will not sell, rent, or sell your personal information to any third party without authorization.

3. Payment Information Security

To ensure the security of your payments, we use trusted third-party payment services to process transactions.

Your payment information is processed by the payment service provider in accordance with its security standards. We do not directly store complete credit card numbers or bank card information.

4. Information Sharing

In providing services, we may share necessary information with the following third parties:

Logistics Service Providers

To complete order delivery, we may provide necessary information to our shipping partners, such as:

Recipient’s name;

Shipping address;

Contact information;

Order-related information.

Payment Service Providers

Payment information is securely processed by third-party payment platforms to complete payment verification and transaction processing.

Legal Requirements

We may disclose relevant information in accordance with the law if required by laws and regulations, court orders, or government agencies.

5. Cookie Technology

We use cookies and similar technologies to:

Remember user preferences;
Analyze website visits;
Optimize website performance;
Improve the shopping experience.

You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.

6. Data Retention Period

We will retain your personal information according to business needs and applicable legal requirements.

Generally:

Order and transaction-related information will be retained for 7 years after order completion for financial records, customer service, and legal compliance purposes;

Customer inquiry information will be retained as needed after service requests are fulfilled;

Website analytics data will be processed according to the retention rules of the relevant service providers.

7. Data Security

We take reasonable technical and management measures to protect your personal information and prevent unauthorized access, use, modification, or disclosure.

While we strive to protect your data security, internet transmission cannot be guaranteed to be absolutely secure, therefore we cannot guarantee the absolute security of information during transmission.

8. Your Data Rights

Under applicable law, you may have the following rights:

To access your personal information;

To request correction of inaccurate information;

To request the deletion of personal data;

To restrict or object to certain data processing methods;

To request a copy of your personal data.

To exercise these rights, please contact us through the following methods.